Contact Us

📞 Contact Us – Palm Row

At Palm Row, your satisfaction is our top priority. Whether you have questions about an order, need help with sizing, or simply want to know more about our collections, our team is here to help.

📍 Our Office

Palm Row – Rac Digital Business Ltd
167–169 Great Portland Street
London, England, W1W 5PF

✉️ Email

For general enquiries or order support:
contact@palmrow.boutique
We aim to respond within 24–48 business hours.

💬 WhatsApp Support

Chat directly with our team for faster assistance:
+44 7727 445013

Business hours:
Monday – Friday, 9:00 AM – 6:00 PM (UK Time)

🕒 Response Time & Support

We reply to all enquiries within 1–2 business days.

For urgent order updates, please include your order number in the subject line.

Weekends and public holidays are non-operational days, but we’ll follow up on the next working day.

🤝 Customer Care Commitment

We believe in building trust through transparency. If you face any issue with your order, delivery, or product, please contact us first — we will do everything possible to resolve it quickly and fairly.